Integritetspolicy

1. General

Ab Bäck & Co Oy (hereinafter "we", "our" or "the company") values your privacy and is committed to protecting your personal data. This privacy statement explains how we collect, use, store, and protect your personal data when you use our services or visit our website. We use your personal data in accordance with the GDPR (General Data Protection Regulation) law.

2. Data Controller

Ab Bäck & Co Oy
Address: Vaunusepäntie 8, 68660 Pietarsaari
Email: info@back-tools.fi
Phone: +358 (0)6 781 6770 

3. Data Collected

We collect the following types of data:

Contact Information: Name, email address, phone number.
Order Information: Products or services you have ordered or inquired about.
Payment Information: Details of payment transactions (note: we do not store payment card details directly).
Website Behavior: IP address, browser type, visit time and duration, the pages you viewed.

4. Data Usage

We use the collected data for the following purposes:

Providing Services: Processing data to handle orders and deliver services.
Customer Service: Providing information and customer service.
Marketing: Sending newsletters and presenting offers (only if you have given your consent).
Website Development: Improving the website and services.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it is processed unless a longer retention period is required by law.

6. Data Protection

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, and destruction. This includes, among other things, encryption and access control.

7. Data Sharing

We may share your personal data in the following ways:

Service Providers: Third parties that provide services on our behalf, such as payment service providers and IT support providers.
In accordance with the law: If required by law, regulatory requirements or legal processes.

8. Your Rights

You have the following rights regarding your personal data:

Access: You can request access to your personal data.
Correction: You can request the correction of incorrect data.
Deletion: You can request the deletion of your data when it is no longer necessary.
Restriction: You can request the restriction of processing your data in certain situations.
Objection: You can object to the processing of your data for specific reasons.
Data Portability: You can request the transfer of your data to another data controller.
If you want to exercise these rights or have questions about data protection, please contact us using the contact information provided above.

9. Changes to the Privacy Statement

We will update this privacy statement as necessary and notify of any changes on our website. We recommend checking the statement regularly.

10. Right to Complain

If you believe that your data has been processed in violation of the GDPR, you have the right to file a complaint with the data protection authority.